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Our Policies

TERMS AND CONDITIONS

While all reasonable care has been taken in the preparation of the material contained in this website, TART by Ursula does not warrant the accuracy, completeness or adequacy of the information in this website.  The information is by way of general commentary only, subject to change without notice, and does not constitute the giving of advice.

*While we offer Gluten-free base, we are not a gluten-free kitchen. Cross contamination could occur and our kitchen is unable to guarantee that any item can be completely free of allergens.

TART by Ursula does not warrant that this website, or any attachment to it, is free from computer viruses. TART by Ursula has no control over the contents of websites maintained by third parties, which may be accessible through websites maintained by TART by Ursula and makes no representation or warranty with respect to such websites or any information on such websites.

To the extent permitted by law, TART by Ursula, its employees and agents disclaim liability (including liability by reason of negligence) to any person for any loss, damage, cost or expense incurred or arising as a result of any information, whether by reason of any error, omission, the currency or misrepresentation in the information or for any action taken by any person in reliance upon the information contain within this website or any other website which may be accessed through this website.  You should seek specific professional advice before acting or refraining from acting on the basis of any of the information contained within this website or any other website which may be access through this website.

 

COPYRIGHT    


The contents of this website are copyright. You may access and/or display these pages on a computer or monitor as well as print out and copy for your personal use any whole page or pages in this website. All other use, copying or reproduction of any part of this website is prohibited except as permitted under the Copyright Act 1968 (Cth). Without limiting the foregoing, no part of this website may be reproduced on any other Internet site.

 

 

ORDERS 


Placement of Order 
Any order placed by you from this website is an offer by you to purchase a particular product or service for the stated price (including delivery and other charges) specified in this website at the time you place your order.

 

Acceptance of Order
We reserve the right to accept or reject your offer for any reason, such as the unavailability of any product or service, an error in the price of the product or service or an error in your order. As there may be reasons why we cannot fulfil your order, your contract with us will only come into existence when we advise you that we have accepted your order and receipt of your payment has been confirmed.

 

A minimum of one day (24 hours) is necessary to fulfil and accept your order. TART by Ursula will contact you to confirm exact delivery date and time. 

 

Pricing

Prices of goods and services and delivery and other charges displayed on the TART by Ursula website are current at the time of display. These prices are subject to variation without notice. All transactions are in Australian Dollars (AUD).

We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free.

 

Credit Card Payments  
Please note TART by Ursula accepts AMEX, VISA and Mastercard for credit card transactions.

 

GST
The prices displayed will be the net purchase price inclusive of GST.

 

Invoices/Receipts   
At the end of the payment process you will be presented with a receipt on-screen containing your order number. This order number should be quoted for any enquiries you may have relating to your order. The page can be printed for your reference. You will receive from TART by Ursula a tax invoice/receipt for taxation purposes in the via email.

 

Cancellation by Us   
We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.

 

Cancellation by You
If you need to cancel an order, please contact us immediately. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Returns and Exchanges.

 

Returns and Exchanges  
TART by Ursula's terms, conditions and policies relating to Returns and Exchanges are as follows.  They apply where a contract has been entered into between us.

TART by Ursula reserves the right to cancel or postpone an order to an alternative date. All registered participants affected by such a cancellation will receive a full refund or be offered the opportunity to transfer to the next available event but TART by Ursula will not otherwise be liable for any loss, damage or expense arising from the cancellation or postponing of the event.

 

Should a product present a defect or not meet expected quality standards, please contact us on 0411 14 88 99 for guidance - we will issue a refund or a credit. At TART by Ursula, we are dedicated to providing the finest and safest products available, and the peace of mind and service you expect and depend upon.

SPAM ACT 2003

Maison d'Ursule Pty Ltd, trading as TART BY URSULA is committed to complying with its obligations under the Spam Act 2003.

TART by Ursula will not send you any unsolicited commercial electronic messages without your consent.

Central to the working of the Spam Act scheme is that recipients of such messages have the right to withdraw their consent at any time. You are at liberty to unsubscribe from the TART by Ursula database. This is done at any time by accessing our web service communication preferences and there is an unsubscribe link embedded in each of our commercial electronic messages.

To assist TART by Ursula to combat Spam we kindly request that you assist us with the following:

We appreciate your cooperation.

  • Please ensure that when you subscribe that you use your current details at all times, by updating us on any change in or cancellation of your email.

  • Please ensure that you unsubscribe from TART by Ursula database if you do not wish to received commercial messages from us.

  • If you receive a message from us after you have unsubscribed please assume that it has been sent in error and notify us immediately.

If you require further information regarding this policy or wish to make a complaint, please contact Ursula on ursula@maisondursule.com.